‘Just thought I’d touch base with you- you sold our property …. We’ve nearly completed on the purchase of another property …. And it’s has been a long painful process. The problem has been that the sellers have chosen to use (an on line agent)! Aaaargh!! I hereby promise NEVER to buy or sell a property through them, or similar institutions!! It makes me doubly grateful for all the efforts you and your team put into selling our property… and I wanted once again to thank you for that. It’s so easy to disparage estate agents and their ‘extortionate’ fees… but now I fully realise just how hard you work to earn those fees: without a Proper estate agent this time, I’ve had to do a lot of the work myself… So I felt I really wanted to thank you again- and to say: keep up the good work!’
Miss H, Sundridge
‘When someone asked me recently which was/is easier- selling or buying a house- I suppose I could have answered: ‘both are fraught’, however, I didn’t!…an honest reply which was “by comparison selling was a synch”!…( I ) express my profuse thanks and deepest gratitude to each and all of you…for helping to make the sale of my home as comfortable and easy for me as anyone possibly could!’
Mrs A, Sevenoaks
